“Customer service" means that the customer has a competent contact person, who is available, understands him/her, can help promptly and finally finds a good solution.” This is the translation of the online encyclopedia Wikipedia. And we take this to heart! This is the measure by which we wished to be judged, every day!
Yes, you have read correctly! All our products are ready to dispatch within 2 to 4 workdays* and are delivered free of charge directly to your home address (free kerbside). This means that the Biohort pays your shipping costs for you. We deliver to Germany, Austria, France, Belgium, Italy, Luxembourg, the Netherlands, United Kingdom, Ireland, Denmark, Sweden and Finland. For just a few islands we account a surcharge - please ask us in advance for the exact amount! For legal reasons we cannot deliver to Switzerland (Swiss customers are served by our partner www.neogard.ch)
* except special solutions and CasaNova
Ready for dispatch means, that the goods are ready for the transport from our factory to you. From the transport to the advice you should add the following average transport durations: Germany: 3-4 workdays Austria: 2-3 workdays Workdays means Monday to Friday, excl. holidays
Biohort, Europe's premium manufacturer of metal storage solutions for garden and leisuretime always surprises you with sophisticated and useful innovations. We are pleased to present you our Biohort Garden Designer. Use photos of your own garden (e.g. from a digital camera). Afterwards you can place any Biohort product in 3D in these photos of your own garden. So you can be sure that you have made the right choice. It is easy to use and takes no time at all. No downloads required. Start the Biohort Garden Designer now
If you are interested in purchasing a Biohort storage solucion, you can also additionally use the comprehensive Biohort customer service. As the exclusive online distributor of Biohort products, we guarantee that you can claim on all Biohort product warranties and other services at any time.
Do you still have any unanswered questions concerning Biohort Shop or our quality products? We are pleased to answer your open questions. If possible, we always try to answer all contact enquiries within one workday!